Shipping policy

Shipping Policy

At GRAVIX, we are committed to delivering your order as quickly and securely as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. 

Shipping Time

Estimated delivery times across Europe are usually between 5–12 business days, depending on your location.

Shipping Costs

We offer free shipping on all orders across Europe.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Delays

Please note that shipping times may occasionally be affected by customs, holidays, or high demand periods.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team and we will assist you as quickly as possible.

Contact

For any shipping-related questions, please contact our customer support team through our Contact Us page.

Thank you for shopping with GRAVIX.